Privacy Policy

1. Introduction

Braunstein Law, APC (“Firm,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website located at www.sandiegofamilycounsel.com (“Website”). This Privacy Policy explains what information we collect, how we use it, and your rights under applicable law, including the California Consumer Privacy Act of 2018 (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), and all other applicable California and federal privacy laws.

By using our Website, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please discontinue use of the Website.

2. Information We Collect

We collect the following categories of personal information through our Website:

1. Contact Form Submissions. When you submit an inquiry through our Website’s contact form, we collect your name, email address, phone number, and any information you voluntarily include in your message.
2. Consultation Booking (Clio Grow). When you schedule a consultation through our third-party booking platform (Clio Grow), we collect your name, contact information, and scheduling preferences. This information is processed by Clio, subject to their own privacy policy.
3. Website Analytics. We use Google Analytics or similar tools to collect anonymized, aggregated data about how visitors use our Website, including pages visited, time spent, browser type, device type, and referring URLs. This data does not directly identify you.
4. Automatically Collected Data. When you visit our Website, our servers may automatically collect your IP address, browser type, operating system, and other technical information through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule consultations;
• To provide legal services you have requested;
• To improve our Website and user experience;
• To analyze Website usage and performance through analytics tools;
• To comply with our legal and professional obligations;
• To protect the rights, property, and safety of the Firm and our clients.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Attorney-Client Privilege and Confidentiality

Please be advised that submitting information through this Website, including through the contact form or consultation booking, does NOT establish an attorney-client relationship with the Firm or any of its attorneys. Confidential or sensitive legal information should not be submitted through this Website until an attorney-client relationship has been formally established through a signed engagement agreement.

Once an attorney-client relationship is established, all communications are protected by the attorney-client privilege and our professional duty of confidentiality under the California Rules of Professional Conduct.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience and analyze site traffic. You may control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain Website features.

We use Google Analytics, which may set cookies on your device. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

6. California Privacy Rights (CCPA/CPRA)

As a California resident, you have the following rights with respect to your personal information:

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information we maintain about you.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
• Right to Opt-Out of Sale: We do not sell personal information. However, you have the right to direct us not to sell your information should our practices change.

To exercise any of these rights, please contact us at: info@sandiegofamilycounsel.com or by mail at Braunstein Law, APC, Del Mar, California.

We will respond to verifiable consumer requests within 45 days as required by law.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Client files are retained in accordance with California State Bar guidelines and applicable law.

8. Third-Party Services

Our Website may contain links to third-party websites and we use third-party service providers including Clio Grow (scheduling) and Google Analytics. These third parties operate under their own privacy policies, and we are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.